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Privacy Policy

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  • Effective Date: 25 th July, 2024

    Introduction
    Welcome to Aao Sakhi!
    You (“you” or “end user” or ”your” or “buyer” or “customer”) are required to read and accept all of the terms and conditions as laid down in this document (the “Privacy Policy”), before you may use www.aaosakhi.com (hereinafter referred to as “website” or “we” or “our” or “us”). If you are a Persons who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc, we require that, before using and/or placing an order on this website, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as users of this website.
    We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information/ personal data when you visit our website [www.aaosakhi.com] or use our services. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following types of personal data:
1. Contact Information: Name, email address, phone number, and postal address.
2.Account Information: Username, password, and other authentication details.
3.Transaction Information: Purchase history, payment details, and delivery information.
4.Technical Information: IP address, browser type, device information, and usage data.
5. Marketing Information: Preferences, feedback, and communication history.

We use your personal data for the following purposes:
1. To provide services: Processing orders, delivering products, and providing customer
support.
2. To improve our services: Analyzing usage data to enhance our website and offerings.
3.To communicate with you: Sending updates, newsletters, and promotional materials.
4.To comply with legal obligations: Fulfilling our legal and regulatory requirements.
5. Confirming your registration details;
6.Providing services to you, facilitating services provided by advertisers, third party service
providers, and service partners;
7. Providing you with further information regarding our services;
8. Sending promotional features/materials to you and other third-party promotional
material/advertisements;
9. Enhancing the efficiency/ quality of our services;
10. Resolving any disputes that may arise with respect to the transactions/ deals that you
may conduct using our services;
11. Detecting, investigating and preventing activities that may violate our policies or that
may be illegal or unlawful;
12. Conduct research or analyze the user preference, demographics;
13. Any other purposes required for offering the services on the website.

Consent:

We may use cookies and other web beacons for the following purposes:
1. Identifying and assessing consumer preferences and managing user sessions;
2. In order to provide you with basic features on the website;
3. To enable us to identify your device and help you navigate the website;
4. Other information such as your browsing history on our website;
5. To enable us to enhance the quality of services provided by us to you;
6. To enable us to enhance the quality of functioning of the website and provide an
enhanced user experience to you;
7. To enable third party service providers to display personalized advertisements/ content/
messages to you; and
8. To collect standard information such as Your IP address, computer sign-on data,
statistics on page views.
9. You may refuse the use of cookies on your computer and adjust the settings of your
browser to disable cookies. You may also at any time disable/delete cookies which are
already activated on your computer. However, please note that should you choose to
disable cookies from operating on your computer, certain sections/ features of the
website may become inaccessible to you.

We may use cookies and other web beacons for the following purposes:
1. Identifying and assessing consumer preferences and managing user sessions;
2. In order to provide you with basic features on the website;
3. To enable us to identify your device and help you navigate the website;
4. Other information such as your browsing history on our website;
5. To enable us to enhance the quality of services provided by us to you;
6. To enable us to enhance the quality of functioning of the website and provide an
enhanced user experience to you;
7. To enable third party service providers to display personalized advertisements/ content/
messages to you; and
8. To collect standard information such as Your IP address, computer sign-on data,
statistics on page views.
9. You may refuse the use of cookies on your computer and adjust the settings of your
browser to disable cookies. You may also at any time disable/delete cookies which are
already activated on your computer. However, please note that should you choose to
disable cookies from operating on your computer, certain sections/ features of the
website may become inaccessible to you.

Updates to Privacy Policies :

Updates to Privacy Policy
We may update/ modify this Privacy Policy at any time due to changes in the applicable laws
and/or changes in our company policies. Your continued use of the services and the website
shall be deemed acceptance of the updated/ modified Privacy Policy by you.

We acknowledge that the Personal Information/ data provided by you is important and
confidential, and the contents of such personal information/ data shall not be disclosed by us to
any other Person, except to such third party(ies) as specified in this Privacy Policy. For the
purposes of this Privacy Policy, the term “Person” shall mean and connote any individual,
corporation, partnership, limited liability partnership, joint venture, body corporate or other
organization, association or entity;
The personal information/ data provided by you can be shared by us at any time without
obtaining explicit consent from you, with any government agencies mandated under the law for

the purpose of verification of identity, or for prevention, detection, investigation including cyber
incidents, prosecution, and punishment of offences.
Personal information/ data provided by you may also be disclosed by us at any time without
obtaining explicit consent from you, to any third party by an order under the applicable law for
the time being in force.
We will make endeavors to ensure that third parties who are the recipients of the Personal
Information maintain the confidentiality of such information, with the same level of data
security practices as are employed by us in relation to the personal information/ data, and use
the personal information/ data only in relation to the services offered by us to you.
We may also disclose the personal information/ data to enforce our policies, and/or to address
concerns/complaints, and/or to prevent any unethical/illegal practices/activity.

Grievance Officer:

  • Any and all of the following may be addressed to the grievance officer at hello@aaosakhi.com
    with the subject line starting with the word “GRIEVANCE”:
    1.Requests for review/ modification/ deletion of any personal information/ data provided
    by you;
    2. Questions/ queries/ clarifications regarding the terms of this Privacy Policy;
    3. Complaints/ grievances regarding posts/ information shared by other users;
    4. Intimation of withdrawal of consent to use personal information/ data by us;
    5. Any other grievances/ complaints/ intimations regarding the terms of this Privacy Policy
    or the personal information/ data provided by you, as specified throughout this Privacy
    Policy or otherwise.

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