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Privacy Policy

Effective Date: 25th July 2024

Welcome to Aaosakhi (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Brand Name: Aaosakhi
Website: aaosakhi.com
Email: aaosakhi30@gmail.com
Phone: 9899406614
Address: Sector 71, Gautam Budh Nagar, Noida, Uttar Pradesh – 201301, India

2. Information We Collect

Personal Information

When you create an account, place an order, contact us, or otherwise interact with our website, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • Account login information
  • Order and transaction details
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Verify transactions and prevent fraud
  • Improve our website and customer experience
  • Analyze website traffic and performance
  • Comply with legal obligations

We do not send promotional emails unless you have specifically opted in to receive them. We may send transactional and service-related communications regarding your orders and account.

4. Payments

Payments on our website are securely processed through Razorpay and other authorized payment partners.

We do not store your complete debit card, credit card, net banking, or UPI credentials on our servers. Payment information is processed directly by the payment gateway in accordance with their privacy and security policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.

6. Analytics and Marketing Tools

We use third-party tools and services including:

Google Analytics

Google Analytics helps us understand how visitors interact with our website and improve our services.

Meta (Facebook) Pixel

Meta Pixel may be used to measure advertising effectiveness and understand user engagement across Meta platforms.

WhatsApp Communication

We may use WhatsApp to provide customer support, order assistance, order updates, and communication related to your purchases.

These third-party providers may collect information in accordance with their own privacy policies.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processing partners
  • Courier and logistics providers
  • Website hosting and technical service providers
  • Analytics providers
  • Government authorities when legally required

Information is shared only to the extent necessary for business operations and legal compliance.

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill customer orders
  • Maintain account functionality
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

When information is no longer required, we take reasonable measures to securely delete or anonymize it.

9. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Request details regarding how your data is used

To exercise these rights, contact us at:

Email: aaosakhi30@gmail.com

11. Children’s Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. Users should review the privacy policies of any third-party websites they visit.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Aaosakhi
Sector 71, Gautam Budh Nagar, Noida, Uttar Pradesh – 201301, India
Email: aaosakhi30@gmail.com
Phone: 9899406614