Welcome to Aaosakhi. We value our customers and aim to provide the best quality sarees with a smooth shopping experience. Please read our Return & Cancellation Policy carefully before placing an order.

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Cancellation Policy

• Orders can only be cancelled before they are dispatched from our warehouse.
• Once the order has been shipped/dispatched, cancellation requests will not be accepted under any circumstances.
• To request a cancellation before dispatch, customers must contact our support team immediately with their Order ID.

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Return Policy

At Aaosakhi, we do not accept returns for reasons such as:

• Change of mind
• Personal preferences
• Mood changes
• Occasion changes
• Liking/disliking the product after delivery

Returns Are Accepted Only In The Following Cases:

• The saree received has a manufacturing defect
• The product is damaged due to a production issue
• Wrong product delivered by our team

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Return Conditions

To be eligible for a return:

• The return request must be raised within 48 hours of delivery.
• Customers must provide proper opening video proof and clear images showing the defect.
• The saree must be unused, unwashed, and in its original packaging with all tags intact.
• Products failing quality inspection after return may not qualify for refund/replacement.

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Refund / Replacement

• After verification of the defect, we may provide:
  • A replacement product, or
  • Store credit/refund (as applicable)
• Refunds, if approved, will be processed within 5–7 business days.

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Important Note

Minor color differences may occur due to screen resolution, lighting, and photography settings. These will not be considered defects.

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Contact Us

For any return or cancellation-related queries, please contact our support team with your Order ID and issue details.