Aao Sakhi Logo 03 BnW Final Main In Beige Colour 1

Cancellation And Return Policy

Welcome to Aaosakhi. We value our customers and aim to provide the best quality sarees with a smooth shopping experience. Please read our Return & Cancellation Policy carefully before placing an order.


Cancellation Policy

  • Orders can only be cancelled before they are dispatched from our warehouse.
  • Once the order has been shipped/dispatched, cancellation requests will not be accepted under any circumstances.
  • To request a cancellation before dispatch, customers must contact our support team immediately with their Order ID.

Return Policy

At Aaosakhi, we do not accept returns for reasons such as:

  • Change of mind
  • Personal preferences
  • Mood changes
  • Occasion changes
  • Liking/disliking the product after delivery

Returns Are Accepted Only In The Following Cases:

  • The saree received has a manufacturing defect
  • The product is damaged due to a production issue
  • Wrong product delivered by our team

Return Conditions

To be eligible for a return:

  • The return request must be raised within 48 hours of delivery.
  • Customers must provide proper opening video proof and clear images showing the defect.
  • The saree must be unused, unwashed, and in its original packaging with all tags intact.
  • Products failing quality inspection after return may not qualify for refund/replacement.

Refund / Replacement

  • After verification of the defect, we may provide:
    • A replacement product, or
    • Store credit/refund (as applicable)
  • Refunds, if approved, will be processed within 5–7 business days.

Important Note

Minor color differences may occur due to screen resolution, lighting, and photography settings. These will not be considered defects.


Contact Us

For any return or cancellation-related queries, please contact our support team with your Order ID and issue details.

Thank you for shopping with Aao Sakhi! We appreciate your love and support!