• We may collect the following types of personal data, which is typical for an e-commerce website:

  • Information You Provide to Us:

    • Contact & Account Information: Name, email address, phone number, postal address, username, and password when you create an account or make a purchase.

    • Transaction Information: Your purchase history, billing and shipping addresses, and order details.

    • Payment Information: We do not store your full credit card or debit card information. Payments are processed securely by our third-party payment gateways (e.g., Razorpay, Stripe). We only store a transaction ID and a record of the purchase.

    • Communications: Feedback, reviews, or messages you send to us via email or our contact forms.

  • Information We Collect Automatically:

    • Technical Information: Your IP address, browser type, device information, and operating system.

    • Usage Data: Information about how you use our Website, such as pages you visit, the time and date of your visit, and items you add to your cart. This is collected via cookies and similar technologies.

We use your personal data for the following purposes:

• To Provide Our Services:

  • To process and fulfill your orders, including shipping products to you.

  • To manage your account and provide customer support.

  • To communicate with you about your orders, including sending confirmations and updates.

• To Improve Our Services:

  • To analyze website usage data to enhance our website’s functionality, layout, and product offerings.

  • To conduct research on user demographics and preferences.

• For Marketing & Communication:

  • To send you updates, newsletters, and promotional materials, only if you have consented (opted-in) to receive them.

  • To enable third-party service providers to display personalized advertisements.

• To Meet Legal Obligations:

  • To comply with our legal, accounting, and regulatory requirements.

  • To detect, investigate, and prevent activities that may violate our policies or be illegal.

Our Website uses cookies, which are small files placed on your device, for several key functions.

• Essential Cookies: These are necessary for the website to function. For example, WordPress and WooCommerce use cookies to keep you logged in and to remember the items in your shopping cart.

• Analytics Cookies: We use these to understand visitor preferences, identify and assess how you use the site, and collect standard information like your IP address and page views.

• Marketing Cookies: These are used to display personalized advertisements or content to you.

You may refuse the use of cookies by adjusting the settings on your browser. However, please note that if you disable cookies, certain features of our Website (like the shopping cart) may become inaccessible.

• We do not sell your personal data. We only share your information with third parties who are essential to providing our services:

  • Payment Gateways: To securely process your payments.

  • Shipping & Logistics Partners: To ship your orders to your address.

  • Government Agencies: We may disclose your data if required by law, for the purpose of verification of identity, or for the prevention, detection, and investigation of offences.

  • Analytics & Marketing Providers: We may share anonymized or aggregated data with partners who help us analyze site traffic and manage our advertising.

  We will make endeavors to ensure that these third parties maintain the confidentiality of your information with the same level of data security that we use.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Order Information: We retain customer order information for as long as needed to comply with our legal and tax obligations (typically 7 years).

• Account Information: We retain your account information as long as your account is active.

• Analytics Records: We may retain analytics data for a shorter period (e.g., 26 months).

Our Services are not intended for use by individuals under the age of 18 (“Minors”). We do not knowingly collect personal information from Minors. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy at any time due to changes in applicable laws or our company policies. Any changes will be effective immediately upon posting the new policy on this page. Your continued use of the Website shall be deemed acceptance of the updated policy.

In accordance with India’s Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below.

Any and all of the following may be addressed to the Grievance Officer with the subject line starting with the word “GRIEVANCE”:

• Requests for review, modification, or deletion of your personal data.

• Questions or queries regarding the terms of this Privacy Policy.

• Intimation of withdrawal of your consent.

• Any other complaints or grievances.

Name: Pragya Designation: Manager Email: aaosakhi30@gmail.com Address: Sector 71, Gautam Budh Nagar, Noida, Uttar Pradesh – 201301

If you have any general questions about this Privacy Policy (not related to grievances), please feel free to contact us at aaosakhi30@gmail.com.